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Courtesy Officer - Phoenix in Phoenix, AZ at Boxer Property

Date Posted: 3/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Boxer Property is searching for a qualified Courtesy Officer that will be responsible for providing a visual security presence to ensure that visitors have a safe and pleasant experience while visiting the building.

Role and Responsibilities:

  • Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures
  • Promote positive and courteous public relations to all tenants, visitors and guests
  • Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities
  • Gain and maintain proficiency with life safety system and central security panel of buildings
  • Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
  • Communicate with supervisor or manager on safety issues
  • Tour properties and monitor building operations
  • Maintain daily logs and shift reports
  • Adhere to Security Policies and Procedures manual
  • All other duties as assigned

Experience, Education and Physical Requirements:

  • Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Thorough knowledge of all emergency equipment, including but not limited to fire alarm systems, fire pumps, access systems, water risers, cutoff valves and electrical circuits
  • Advanced customer service skills to diplomatically communicate with customers
  • Ability to work nights, weekends and/or day shift.
  • Ability to multi-task, prioritize and work efficiently; excellent attention to detail
  • Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients/customers
  • Ability to work independently, self-starter, energetic
  • Ability to demonstrate good common sense and sound judgment
  • Ability to perform at high levels in a fast paced ever-changing work environment
  • Ability to anticipate work needs and follow through with minimum direction

Education and Experience:

  • High school diploma or GED equivalent required
  • 2+ years of related experience preferred
  • Prior experience in law enforcement, military and/or security preferred
  • Ability to obtain a Non-Commission license

Other Qualifications:

  • Must pass a pre-employment background check and drug screen
  • Must have a valid driver license with a clean driving record
  • Employee must have reliable transportation to and from work each day


Boxer Property offers medical, dental, vision, long term disability, optional life insurance, and 401K.

No calls or agencies please. Boxer Property will only employ those who are legally authorized to work in the United States.


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