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Assistant Residential Property Manager - Aurora, IL in Chicago, IL at Boxer Property

Date Posted: 12/25/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Up to 5 year(s)
  • Date Posted:
    12/25/2018

Job Description

Boxer Property is looking for an Assistant Residential Property Manager. The Assistant Residential Property Manager reports to regional leadership and manages the operations of an assigned apartment community. Primary responsibilities include managing staff performance; marketing, leasing, and collections to generate revenue; resident relations and customer service to manage resident retention and satisfaction; administration of property maintenance, contracted services, and capital improvements to maintain aesthetics and manage expenses; compliance with applicable local, state, and federal regulations governing fair housing and safety

Qualifications

Description

  • Determines and communicates productivity standards to maximize property performance and individual success. Works to achieve maximum performance based upon annual goals to increase revenue and other income.
  • Ensures the resolution of resident issues and complaints in cooperation with the staff. Plans, executes, and attends social and other community events for residents.
  • Communicates and shares information with staff to ensure that directives and goals are mutually understood and collects feedback.
  • Establishes and monitors the property budget on a daily basis in accordance with established goals; keeps expenses in line with the budget. Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited. Submits invoices and all other accounting activities to the Accounts Payable Department for processing. Purchases necessary equipment and supplies for the community.
  • Participates, approves, and manages marketing efforts to increase occupancy. Reviews marketing efforts to determine effectiveness.
  • Works with the service team to manage property maintenance programs to ensure prompt and courteous responses to maintenance requests, an adequate supply of market ready apartments to meet leasing demand, and property appearance which meets or exceeds standards.
  • Inspects the property regularly for quality and to assess and identify needs for improvement. Inspects maintenance repairs and available units for readiness. May inspect recently vacated units to assess needed repairs and replacement. Monitors, inspects, and assesses the property landscape and other attributes to identify and address potential safety hazards and concerns and to ensure quality property aesthetics.
  • Performs other related duties as assigned to meet the needs of the business.

Qualifications

Education and Experience:

  • Bachelor’s degree strongly preferred
  • Two to five years of experience in residential property management, leasing, and/or hospitality or related experience in sales/marketing, operations management, or customer service required, or an equivalent combination of experience and education
  • Supervisory experience required
  • Valid driver’s license from the state of residence
  • Certified Apartment Manager (CAM) credential strongly preferred

  • Knowledge, Skills, and Abilities
  • Knowledge of apartment management laws and regulations at the federal, state, and local levels
  • Sales management and marketing knowledge, skills and abilities to sell products and services to new and existing customers
  • Business and financial acumen to manage and control expenses
  • Supervisory and leadership skills to delegate and manage the performance of others, including coaching, counseling, and development
  • Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
  • Skill and ability to clearly and concisely communicate verbally and in writing
  • Critical thinking and problem-solving skills
  • Knowledge and skills to manage projects, organize, prioritize, and meet deadlines
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
  • The Assistant Residential Property Manager reports to regional leadership and manages the operations of an assigned apartment community. Primary responsibilities include managing staff performance; marketing, leasing, and collections to generate revenue; resident relations and customer service to manage resident retention and satisfaction; administration of property maintenance, contracted services, and capital improvements to maintain aesthetics and manage expenses; compliance with applicable local, state, and federal regulations governing fair housing and safety. Ability to maintain confidentiality and maintain appropriate discretion

Benefits:

Boxer Property offers a full range of benefits including medical, dental, vision, optional life & AD&D, disability, critical illness, accident, Healthcare FSA, 401K available the first of the month following hire; and generous PTO accessible after 90 days.

No calls or agencies please. Boxer Property will only employ those who are legally authorized to work in the United States.